Check-in from 15:00, check-out before 12:00, child-friendly hotel
1-11 GRAFTON PLACE, NW1 1DJ London, United Kingdom
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I will never recommend this hotel. The air conditioning had all the dirt in the world … The staff could never fill up the tea and coffee. The staff did not even want to wash the bowl and coffee cups that were kept there. They would not even wash the spoons. The soap dispenser near the sink did not work and the staff did not do anything to fix the problem. Except the location works in this hotel nothing.
Very nice and helpful people at the front desk. Comfortable bed. Safe storage of bags before and after entering the room. It’s so wonderful to be able to pick up the luggage just before getting on the train and knowing that it was in a locked room behind the reception.
It would have been nice to have more than two teabags available. People probably also want coffee as an alternative.
The room was a nice size, the breakfast was excellent
Die Rezeptionistin war großartig. Er war sehr bevölkerungskundig und sehr geduldig und höflich.
The room was on the ground floor and the view was an alley where the staff seemed to be taking their breaks. Only for 1 night so not too worried,
The staff is great, the food and bar above average. The price was comparable to other channels.
The beds were narrow and uncomfortable, two single beds pushed together with separate comforters, no double bed as expected. The heater did not work in the room, my room was near the back door of the kitchen, which was loud at 5:30. Assigned to a handicapped accessible room that was good for a disabled person, but as I am not, it was uncomfortable.
Easy access to get around
The bathroom had to be repaired
It took a long time for hot water to come. Please note that water is wasted in room 008 due to the overflow of the toilet tank. Shower room cool compared to the room. Heating controls the information much too complicated. Small window – too little daylight.
Very convenient to Euston Station (across the street) and a short walk to Kings Cross and St. Pancras stations (no need to take the subway). Reception staff very helpful. Compact but comfortable room.
Nothing bad to say about this hotel – you know you will get a clean and comfortable night. The only downside is the price of a room!
Although new, the extras they try to charge are a joke, 10 pounds for an early arrival, even though the room is ready! In addition, the doors of the rooms beat and have no way not to do it. My room was off the street and was very noisy all day and night.